A no harm approach to workplace complaints and abrasive behaviour

Complaints
Managing Abrasive Behaviour
Bullying and Harassment
Workplace Conflict
Media and Privacy
Records Management
Consumer Engagement
Mediation

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OUR SERVICES

We offer a comprehensive portfolio of services related to conflict resolution & complaints intervention. Contact us today for a confidential conversation about your needs & to find out more about how we can help.

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ORGANISATIONAL REVIEW

  • Privacy

  • Complaints Systems

  • Consumer Engagement

  • Records Management

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DISPUTE RESOLUTION

  • Mediation

  • Managing Abrasive Behaviour

  • Training & Workshops

  • Expert Opinions

Public Speaker

COMMUNICATION & MEDIA

  • Public Speaking

  • Master of Ceremonies

  • Facilitation

MEET WILSON & WEBSTER

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Beth Wilson AM and Penny Webster PhD combine to create a unique consultancy team that specializes in complaints and related matters. They bring with them;

 

  • Legal and social science qualifications

  • Specialist dispute resolution skills

  • Extensive knowledge of complex organisational systems

  • Over 20 years experience with government agencies and regulations

  • A practical approach to difficult issues

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BETH WILSON AM

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PENNY WEBSTER PHD

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